Privacy policy

Privacy Policy

Last updated: August 19, 2026

At Nocturne Bloom™, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and the steps we take to protect it.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Order and purchase information

  • Payment information

  • IP address

  • Browser and device information

  • Website usage and interaction data

Payment information is processed securely through our payment providers. Nocturne Bloom™ does not directly store your full credit or debit card details.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Process payments

  • Send order confirmations and shipping updates

  • Provide customer service and respond to enquiries

  • Prevent fraud and improve website security

  • Improve our products, website, and shopping experience

  • Maintain and manage customer accounts

  • Send promotional or marketing communications when you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our store and provide our services.

These may include:

  • Payment processors

  • Shopify and ecommerce service providers

  • Shipping carriers and fulfillment partners

  • Email and communication service providers

  • Analytics providers

  • Fraud prevention and security services

We only share the information reasonably necessary for these providers to perform their services.

We may also disclose information where required by law or when reasonably necessary to protect our legal rights, customers, or business.

Payment Information

Payments made through our store may be processed by third-party payment providers such as Shopify Payments, PayPal, or other available payment methods.

These providers process payment information according to their own privacy and security policies.

Nocturne Bloom™ does not directly store complete payment card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve website functionality

  • Analyze website traffic and performance

  • Help measure advertising effectiveness

You can manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some features or functionality of our website.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our store and payment transactions use appropriate security technologies, including SSL encryption, where applicable.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Provide customer service

  • Maintain business and transaction records

  • Meet legal, tax, accounting, or regulatory obligations

  • Resolve disputes

  • Prevent fraud or abuse

When information is no longer reasonably required, it may be deleted or anonymized where appropriate.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Object to or restrict certain uses of your information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information about how your personal data is used or shared

To exercise any applicable privacy rights, contact us at:

[Nocturne Bloom support email]

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website and products are not intended to knowingly collect personal information from children where parental consent would be required under applicable law.

If you believe that a child has provided us with personal information improperly, please contact us at [Nocturne Bloom support email] so we can review the matter.

International Customers

Because Nocturne Bloom™ may serve customers in different countries, your information may be processed by service providers located outside your country of residence.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.

Third-Party Links

Our website may contain links to third-party websites or services.

Nocturne Bloom™ is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable requirements.

Any updates will be posted on this page with a revised Last updated date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us at:

Nocturne Bloom™
Email: nocturnebloom@outlook.com

We typically respond to enquiries within 24–48 hours.

Nocturne Bloom™ Customer Support